Frequently Asked Questions
  1. When will the next edition of P&G brandSAMPLER® be available?

    2. Please register with P&G everyday™ and opt-in to receive the newsletter. An e-mail alert will be sent announcing the launch
    of an upcoming P&G brandSAMPLER® edition.

  2. How long does it take to receive my samples?

    3. Please allow 4-6 weeks for delivery of your P&G brandSAMPLER® samples. If it has been more than 6 weeks since you’ve placed your order, please contact us.

  3. Can I order samples from pgbrandsampler.ca if I am a US resident?

    4. pgbrandsampler.ca is only valid in Canada. Please visit pgbrandsampler.com for offers available to US residents.

  4. I did not receive all the samples that I selected. Can I place another order?

    5. P&G brandSAMPLER® allows for one package per mailing address per offer period. Please check back for the next P&G brandSAMPLER® wave to place a new order.

  5. When I try to log on to P&G brandSAMPLER®, I receive the following message: Due to overwhelming support of this program,
    all the online samples are gone. This offer was only available for a limited time.

    6. All samples are out of stock for this edition of P&G brandSAMPLER®. To receive an email alert announcing the launch of the next edition, please register with P&G everyday™ and opt-in to receive the newsletter.

  6. I tried to place an order on P&G brandSAMPLER®, but received the following message: It looks like you’ve already requested samples during this offer period. If you haven’t received them yet, they should be arriving soon!

    7. It seems as though you have already placed an order for this offer period. You should be receiving samples 4-6 weeks from when the order was placed. Please note that there is a limit of one package request per mailing address per offer period.To receive notification for the next edition of P&G brandSAMPLER®, please register with P&G everyday™ and opt-in to receive the newsletter.

  7. I tried to place an order on P&G brandSAMPLER®, but received the following message: Unfortunately another user with this
    mailing address has already requested samples during this offer period.

    8. Please note that there is a limit of one package request per mailing address per offer period. To receive notification for the next edition of P&G brandSAMPLER®, please register with P&G everyday™ and opt-in to receive the newsletter.